Taproot has been named a finalist in the “Business Idea of the Year” category of the 2020 LION Awards, which celebrate the best of independent online media across the U.S. and Canada.
The awards are run by LION (Local Independent Online News) Publishers, and will be presented on Oct. 22.
We were nominated for Spotlight, our curated newsletter that helps businesses and organizations pay attention to their communities. We submitted it because we think we’ve come up with an innovative way to provide a service that generates revenue for the journalism side of our operation, in addition to the money we get from membership and sponsorship. It’s also built on the same technology and methodology that we use to generate our roundups, so we’ve got a nice circle going.
Many thanks to the Donald W. Reynolds Journalism Institute for sponsoring this award, and to LION Publishers for making this possible. A lot of inspiring work has been recognized in all of the categories, and we look forward to learning from all of the amazing finalists.
As we hinted at when we moved our blog, we’ve been working hard on the business-to-business side of Taproot Publishing over the past few months. It’s time to introduce you to Spotlight, our product that helps an organization pay attention to its community.
Spotlight grew out of our observation that it’s powerful to show the people you serve that you have noticed their efforts, events and successes. It’s the sort of thing that can make people happy to be your members, customers or partners. It can provide useful intelligence for readers as well.
It’s also a lot of work. I’ve been doing this kind of attention-paying for a long time — remember when I used to round up Edmonton blogs and podcasts? — and it can take over your life. I was only able to do that on a regular basis back then because of a rudimentary tool that Mack Male built to make it easier to gather up posts, long before we started Taproot.
Mack has now built more powerful tools, and we can use them for a variety of communities, not just for my particular bent. That early experience also helped us develop a methodology for this kind of thing, which feeds back into the technology that enables it and is grounded in the curatorial expertise that only a skilled human can provide (so far, at least).
After a lot of listening to prospective clients and experiments with our early customers, we’ve developed this product that gives you all of the power of paying attention without having to do any of the work.
Who is Spotlight for?
Spotlight works well if your organization has members or a defined group of partners, stakeholders or clients, and those folks tend to share things on the internet and/or get media coverage for their work. We’re basically harvesting the owned media (blogs, videos, podcasts, social media posts, etc.) and earned media (mentions in the news, guest appearances on podcasts or blogs, any kind of third-party attention) that pertains to the people in your particular community. Then we curate it into a readable summary of the most interesting items.
For some clients, such as the Plant Protein Alliance of Alberta, we put this information into a newsletter and send it on their behalf. For others, such as ATB, we compile the items, and they send them out themselves. Our first international client, SheEO, uses our curation to bolster its regular newsletter and shares some of the items separately on social media. There’s a lot of flexibility.
Why are we doing this?
We saw an opportunity to serve business customers by applying the tools we use for the journalistic side of our work, primarily our roundups. Spotlight is part of a suite of such services — we’ll tell you more about the rest in the coming months.
It’s not unusual for media companies to develop B2B services to diversify their revenue streams beyond subscriptions or advertising. Some do that through sponsored content. Others provide graphic design and marketing services to help local businesses with their digital presence. Still others work with clients to put on events for their customers. There are lots of ideas out there to support the kind of work we do.
We think our particular approach is unique, and it’s a key part of our quest to build a robust, sustainable business that supports local journalism. We also sell memberships and sponsorships, and those are very important. We’ve found that this third leg, so to speak, provides significant stability, and it gives us a stronger chance of fulfilling our mission to inform communities about themselves.
Want to hear more?
If you think your business or organization could benefit from our approach, we’d love to talk. Contact us at firstname.lastname@example.org.
Wait — didn’t Taproot already have a blog? Yes, if you’ve been following us for a while, you’ll know that we have been blogging at taprootedmonton.ca for the past few years. But not anymore. Allow me to explain!
When we launched Taproot Edmonton back in 2016, all we had was a landing page. Initially we updated our members and readers exclusively through our email newsletter. Then in 2018, we launched a Taproot Edmonton blog. "A blog is an excellent tool to communicate what we’re working on, which is why we’re launching this one now," I wrote at the time. We were busy launching our roundups, and we used the blog to help spread the word about those efforts.
What you may not have realized is that our company is actually called Taproot Publishing Inc., a decision we made intentionally to reflect our ambition to create something that could grow beyond our hometown. Nowadays we think of Taproot Edmonton not only as the first of (hopefully) many local sites, but also as just one of the products that our company offers.
With the benefit of hindsight, it was a bit strange to share updates about our company, such as when we were selected to participate in ATB X, in the same place we published original journalism about Edmonton. It was OK when Taproot Edmonton was the only thing our company did, but that’s no longer the case.
Over the past few years, we’ve settled on a unique (and we think innovative) approach to making local media sustainable: we’re using the tools of journalism to offer B2B services to organizations, which provides a new and growing revenue stream alongside membership and sponsorship. We will have much more to share about our services in the future, and this blog is the place we’ll do just that. We’ll also use this space to share news about Taproot Edmonton, our other products, and our thoughts on the future of local media.
We’ve still got some work to do to make our web presence fully reflect what Taproot Publishing has evolved into, but this is a start. We’re excited to keep you informed about what we’re doing as we build a company that helps communities understand themselves better.